While a wobbly introduction can leave a terrible first impression, a bad ending can sink a whole game. Because no matter how great the potentially hundreds of hours that came before may have been, if a title ends on a frustrating anti-climax, any built-up goodwill a developer might have earned gets dashed in an instant.
And although you can find examples of internet backlash for controversial endings no matter the medium, sometimes gaming fans just can't continue their lives knowing that writers have botched a conclusion to their favourite games. Because if history has shown us anything, it's that if fans are vocal enough, even the biggest companies can - and will - bend to the demands of a fanbase, returning to a project to amend something like a terrible ending.
While there's something to be said about respecting the creative decisions of the dedicated and passionate writers at the helm of these narratives, many a horror story has leaked detailing rushed development processes that have ended up in unfinished and disappointing games (I'm still in mourning over Metal Gear Solid V's butchered second act).
Occasionally, a vocal fanbase is the only thing powerful enough to give publishers the push they need for a developer to finish their work, but how many times has it worked out for the best?