10 Ways Robots Will Change All Our Lives Forever

10. Service Industry

As robots not only become more and more physically sophisticated, but more socially and emotionally intelligent, they will become more and more prevalent in situations that would usually require the human touch, such as customer service.

Advertisement

As it is, most phone calls to a business will be at least partially dealt with by an automated system. As personal information becomes more and more widely available on the internet (no matter how careful you are, you will have some kind of cyber footprint), customer facing robots may even be more useful than their human counterparts. 

With just an internet connection, they will have all sorts of useful information about you and this is not just limited to you Facebook profile, but your browsing and purchase history, likes and dislikes, geographical location, occupation, and even your credit rating. Anything you have ever put into a web form or even anywhere you have been (remember that mobile devices often track location now), could feasibly end up attached to your online presence.

In slightly less unsettling news, there are already novelty robot cafes and restaurants in countries such as China and Japan (surprise surprise) in which robots take the place of waiters, waitresses and chefs and all ordering is digital. In the future they might even be able to predict what you would like to order.

Advertisement