10 Reasons You Should Delete Your Facebook Account
7. They Have The Worlds Worst Customer Service
One of the most common complaints youll ever hear when someone has a problem with Facebook whether its the sites functionality, a reporting issue, a concern about privacy, questions about how something works, why something works or a complaint about something utterly failing to work is that Facebook has failed to listen. By that, we dont mean that Facebook is taking ages to reply, or has replied disagreeing with our complaint or concern. No, we mean that our issues have spun away into the aether like leaves in the wind, never to be seen again. We mean that Facebook doesnt care whether we have issues of any kind with the site, and simply doesnt bother responding. Why should they? They believe that they have a stranglehold on us, as users of their service, so theres no percentage for them in altering their practices to make things easier for us. And if challenged, theres always the fallback argument that no ones forcing us to use the site. After all, its free. Still, theres something cavalier and insulting about a company so large that it doesnt feel the need to apply basic principles of customer service to the user base that it boasts of so proudly.
Professional writer, punk werewolf and nesting place for starfish. Obsessed with squid, spirals and story. I publish short weird fiction online at desincarne.com, and tweet nonsense under the name Jack The Bodiless. You can follow me all you like, just don't touch my stuff.
