18 Problems All WHSmith Employees Will Understand

14. Customers Don't Understand The Self Check-Out

Being informed that your store was having self check-out machines implemented filled you with a variety of emotions. You were scared: was your job on the line now that robot technology was doing what you used to do? Relief: maybe your day shifts would be so much more chilled out now. Pride: yes, your store was one of the chosen ones for a step in the check-out evolution system. The reality of the situation is actually you, 50 times a day minimum, being asked by customers how to scan this newspaper, how to ensure they're getting their three for two on Jilly Cooper novels, how to use their promotion slip. Jesus, your faith in humanity is shaken every shift. AND you're still on the tills just as much. So really your work stresses have just doubled.
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I love Stephen King and music festivals; I eat my toast upside down; I daydream about getting married probably a bit too much; and I wish every day for a pet sausage dog puppy (who never materialises – sob).