20 Horrific Secrets You'll Discover If You Work In Retail

3. Online Deliveries To Store...

Whilst this is supposed to be convenient, sometimes it just isn't and that is because technology is man made and sometimes that fails. Whilst some people understand this and accept it, others don't because they just want their new pair of shoes. Whilst you're happy to serve customers who have a bit of patience, there are some who just don't get the whole process. "But I have an email, it says that it's here" and even when you reply with, "we haven't had a delivery today so nothing has been in for us to scan." They'll assume that you can't do your job properly or that you're lying to them. "Okay, this is a confirmation email, you'll get another one when we have your item in store. Have a nice day now."