20 Horrific Secrets You'll Discover If You Work In Retail

19. The Customer Complaints

You'll experience some crazy things when you're working in retail and some of your weirdest stories will be from your time in customer service. People love to have a moan and because you're the first person that they see when they come barging into the store looking for a fight, they'll see you as the face of the company and everything will personally be your fault - even if it's your first day. Always handle them professionally and treat people how you would want to be treated if the situation was reversed, but there will be times when it will be difficult to hide the anger and disappointment on your face during a conversation with a difficult customer. You'll then have to put a smile on your face for the next person waiting to be served. Acting is exhausting.