20 Things Only HMV Employees Will Understand
18. The Weird And Wonderful World Of Warranties
The strangeness of HMV's accidental damage warranties can be explained with a little story.
"The cat ate them." She said as she slid the shredded remains of what were once pink JVC earphones across the counter in a sandwich bag. No-one at the tills had the guts to ask her whether she had found the remains in the litter tray or not.
The slip of white paper in her hand told the staff that they didn't have a choice. She was getting a new pair.