22 Things You'll Definitely Experience Working In A Call Centre

2. Typing An Insufferable Client's Address Into Google Earth

Why do people insist on being horrible to you when you literally have their address in front of you? You can actually say "listen sir, don't threaten me because I know where you live." Obviously you don't want to lose your job so you'll probably go with something a little more passive aggressive like "I see that you have a golden labrador sir, what have you called that handsome beast?" You get a weird kick from freaking them out and although it may be a bit illegal or morally wrong, you no longer play by the rules.