23 Problems That Only Travel Agency Workers Will Understand
5. Dealing With Certain Airlines
You know who they are. They probably know who they are as well. But calling up certain airlines to either ask for information or make a group booking can leave you screaming take my money down the phone at the dreary lounge music that has been playing for the past 25 minutes. When they do answer the phone, the travel agent service is so bad that you wonder if they even have customer service at all. Then you hear that they went bust, and it all makes sense. Now you have seven customers stranded in Jakarta.
