After working for a company for almost fifteen years, you'd expect your employer to at least know your name, even if they've never shown any particular interest in either your career prospects or progression (despite your most conscientious efforts).
Spare a thought for poor 'Zach' Ryder, whose name was inexplicably misrendered on a January 2019 episode of Raw, despite his Twitter name being directly beneath. Keep plugging away, Long Island Frappuccino: WWE will take notice eventually.