The film's emotional arc largely revolves around Elisa's (Sally Hawkins) burgeoning love for the alien creature (Doug Jones) imprisoned within the government facility where she works, and though del Toro certainly milks the unconventional quirkiness of this relationship, ultimately it doesn't quite reach the emotional high you might hope for.
By the time the end credits roll, del Toro has certainly made an attempt to thoroughly move the viewer, but his oddly restrained approach ends things on a colder-than-expected note.
Granted, this is preferable to going the full sentimental route, but given the staggering impact of several of his previous films, especially Pan's Labyrinth, this film's heart doesn't quite feel full enough.
Stay at home dad who spends as much time teaching his kids the merits of Martin Scorsese as possible (against the missus' wishes).
General video game, TV and film nut. Occasional sports fan. Full time loon.