17 Mind-Blowing Facts You Didn't Know About Mass Effect
4. Commander Shepard's Face Model Wants Nothing To Do With The Game
Maybe it's a little strong to phrase that way, but considering one Mark Vanderloo (the Dutch model who modelled Shep's face) has had zero contact with the game's press materials and even turned down an offer to play the Commander at a Cosplay event, it's safe to say he's pretty content not being associated with the game or the fans.
Chances are they'd only keep asking him what his favourite store on the Citadel is, anyway.