Contrary to what no one believes, working in a call centre isn't glamorous. In fact it's downright torturous - a repetitive task that the customers you work with instinctively despise you for. But, as this article shows, there's some diamonds hidden in the murk. Whether it's bringing back memories, mirroring your current employment, or serves as a reminder of why you never followed your dream of answering a phone for 8+ hours a day, it's a humorous read.