kitchentalks.comThese are the customers who change their mind on what they've ordered. Always after you have put it through the till and sent it to the kitchen. This is the most annoying dilemma. It involves managers voiding said item off their bill, replacing it with new order and transferring the message to the kitchen. The message that they no longer require the original item after the chef has started cooking it - always awkward. But everyone knows it's the customer's fault. If they had only read the menu in the first place then we wouldn't have this problem. The more this happens the more restaurant staff hate people. It is not uncommon for a waitress to be heard mumbling - 'I hate people even more today.'