If a treadmill breaks down, you need to be able to fix it. If someone has forgotten their protein shake, you need to magic theirs to them. If someone hasn't dropped a dress size after one class, you're a terrible human being. Unfortunately some clients forget what it's like to have fun and they also don't realise that sometimes, things break and there's nothing you can do about it. You also can't magic away the excess fat on clients' bodies when they claim that there's definitely a six pack underneath it all.