13 People You're Guaranteed To Meet Working In A Call Centre

11. The Mother Hen

There€™s only ever a few of these per call centre and they always sit together at lunch. A lady of unspecified age, sometimes with a son or daughter working in the same call centre whom they love to embarrass. You€™ll find them to be generally the easiest to talk to and often with the darkest sense of humour. Stacked full of common sense, but never tech savvy, you€™ll spend hours leaning over their computer screen showing them one thing or another. The Mother Hen is there as your work mum. She looks after you, she smells nice and she€™s always got sweets (or fruit, if she€™s got slimming world that week). Often the last bastion of kindness on the call floor, always in trouble for having an overly long call handle time, or not logging out properly, but always there with a supportive smile or a wink. She€™s also often the last one on the dance floor on the works€™ night out, a few too many Baileys while her husband sits out in the car, annoyed.