22 Things You'll Definitely Experience Working In A Call Centre

17. You Accidentally On Purpose Hang Up

This doesn't make you a bad person; there are some clients out there who just need to settle down and re-evaluate their lives. And even though it seems like a terrible thing to do, there are some people who just need a high five, in the face, with a chair. You don't get paid to sit there and be verbally abused, sworn at and threatened by some big shot on the other side of the line. Let's just hope you don't get put through to them when they ring back...
 
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Lover of Tolkien's world, Harry Potter and baked goods. A camel once put his head on my shoulder and it was the best day ever. sara@whatculture.com