18. The Pressure To Sell And Keep Your Job
Working in an outgoing call centre is undoubtedly worse than an inbound one, because you're the person that has to persuade people to take part in a survey or buy something that they probably don't want or need. And you can be certainly that they have no qualms in telling you this in the strongest, sweariest ways possible. They don't understand that you have to live every day with the pressure of hitting targets in order to just keep your job. Or why important it is that they upgrade their 5ft Christmas tree into a 50ft light up Santa Claus for their back garden when they live in a block of flats. In July.