10 Things Only Apple Genius Bar Employees Will Understand

6. No Customer Actually Knows What iCloud Is

WC Following on from the last point, one of the greatest headaches for Genius Bar employees is iCloud. Some die-hard Apple fans will refused to use it, particularly after it was 'blamed' for the leak in some celebrities nude photographs - don't worry, no one is going to be hacking the iCloud for your nudes. So many people think that the cloud-based storage system will solve all the issues of having an 8gb or 16gb phone, but it really doesn't. Genius Bar employees will have to deal with many people who have bought extra iCloud storage space thinking it would magically increase a fixed storage microchip inside their phone but in reality all they've done is given themselves extra storage from the standard free package that comes with the device. What iCloud back-up is great for is if you're a true fanboy and have multiple Apple devices and you can house them under one iCloud account and all your back-ups are in sync. Sadly, most people don't realise this and think that buying more iCloud storage = more physical memory on the phone, and unfortunately, you're completely wrong.
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