13 Things People Who Work In Customer Service Know To Be True

12. People Will Tut To Make You Work Faster

You're the only person on the desk, there's a queue of people in front of you and the customer you're serving can't decide if they want to keep the item in their hands or not. You try your best to give your opinion on this most holiest of decisions in an attempt to speed things up a bit, and that's when you hear it. The loud tuuuuuut and the sighs of exasperated customers who can't understand what's taking so long. Of course, it isn't the customer you're serving who is to blame, it's you, because you can't do your job properly and you should also hire more staff.
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Lover of Tolkien's world, Harry Potter and baked goods. A camel once put his head on my shoulder and it was the best day ever. sara@whatculture.com