13 Things People Who Work In Customer Service Know To Be True

11. You Wish You Didn't Have To Wear A Name Badge

You would never use a customer's first name unless they gave you their permission to do so because chances are, if you did, they would think that you were either rude or would become your desperately clingy new best friend. You feel exposed by having your name displayed in a very awkward place (if you're a girl) on your chest, and you'll always be freaked out when people call you by your first name. It's only when you remember that they must have been staring at your chest that you can begin to relax... sort of.
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Lover of Tolkien's world, Harry Potter and baked goods. A camel once put his head on my shoulder and it was the best day ever. sara@whatculture.com