22 Problems Only Call Centre Workers Will Understand

19. The Never-Ending Amazement At Customer's Phonetic Alphabet Skills

"Is that Q for Quebec?" "No, Q for cube." Give. Us. Strength. Fair enough, not everyone needs to know the military-like phonetics that form a call-centre worker's language: but, c'mon, 'N' for envelope?! I fear for your children.

18. The Comfort Of Knowing Your Work Mate is Just As Hungover As You

Mouthing "I'm dying" from across the room and seeing their despairing reply of "Me too" is the closest thing to your bed and a fried breakfast you're gonna get. Knowing someone else is suffering the same fate as you makes getting through the next eight hours a lot less daunting. If we die, we die together.

17. The Fine Line Between Joy And Anxiety When There Is Time Between Calls

Zero in the queue? Perfect, I'll use this opportunity to tell a really funny story to the person sitting next to me. 1, 2, 3 aaaaaand *beep*. Even worse, the moment of peace you finally find to hastily tuck into that chocolate bar you've been saving is forever ruined by damn inconsiderate phone-owners. But the snack must be finished. Dislocate your jaw if you have to. If that snake could swallow that crocodile whole last week, you can devour that Snickers bar in 0.3 seconds.

16. Needing A Manager's Help, And Realising You've Got A Better Chance Of Speaking To Jesus

As soon as you raise your butt from that seat, ready to head to the Manager's general direction, suddenly - WHOOSH - they're off. It's like they have an inbuilt sensor when you're about to ask them a tricky question, leaving you to lurk awkwardly in front of the rest of the call centre.

15. How You Feel The Night Before A 10 Hour Shift

If anyone tells you to cheer up, you have full permission to get them in the headlock and only let go when it starts to get murderous. I'm a good person, right? A good person! What did I do to deserve this? *wails*

14. Seeing Your Team Mate Getting Taken To A Disciplinary

We'll be here when you get back, soldier. Stay strong. The worst thing that can happen is you get sacked. Then you can start making meth, and let's face it, the Breaking Bad life is better than this. In fact, why am I here and not making meth?