10 Big Mistakes TNA's New Owners Can't Afford To Make In 2017
4. Ignoring The Fans
If TNA are to truly establish themselves as a WWE alternative, they must take advantage of the things WWE don’t do so well. WWE’s perceived disregard of their fans’ opinions remains one of the company’s biggest problems even in 2017, and if TNA can develop a reputation as a company that listens and acts upon their fanbase’s views, they might be able to win a section of WWE’s viewership.
An empowered fanbase is a loyal fanbase, and while Anthem shouldn’t blindly act upon their fans’ every whim, opening the channels of communication would prove immensely beneficial. A valued consumer base will build enthusiasm around the company, and said enthusiasm will draw new fans in. A simple change, but one that could make all the difference as TNA attempt to turn their fortunes around.
People turn away from WWE because they know that no matter how loud they are, the McMahons are never going to listen to their complaints. The ongoing Roman Reigns debacle serves as a perfect example of this, and if TNA can become a fan friendly organisation away from WWE’s faceless corporatism, they’ll appeal to those disenfranchised WWE fans.