10 Reasons Nintendo Switch Online Is A Crushing Disappointment
9. Voice Chat Still Requires A Smartphone App
Fans were outraged last year when it was revealed that they'd need to use a smartphone app in order to enjoy basic voice chat on Splatoon 2, and despite the addition of a paywall, the clunky system hasn't been improved upon at all.
Compounding the baffling fact that voice chat isn't contained within the Switch itself, the app only works with a limited selection of games at the moment, and when there are far superior alternatives like Discord, why would anyone really bother using it?
It's a voice chat solution so wilfully and unnecessarily obtuse it basically feels like a parody of Nintendo's worst, least consumer-friendly instincts.
One suspects their motivations are primarily concerned with "won't somebody think of the children!?", but given that their competitors have had in-console voice chat running smoothly for many, many years, it's an incredibly poor rationale.