1. Talk To Customer Support Regardless Of The Circumstances
Customer support for gamers always seems to get a bit of a kicking; there are some genuine issues when it comes to the way they're run but ultimately these are the guys who know best. All the previous steps are a good way of getting an idea of what might be going on, but they all end with a chat with a customer support advisor. Every games network has automated processes to help you establish if you've genuinely been hacked and offer troubleshooting tips. But if the signs aren't too positive, speak to the company and they'll talk you through what happens next. If they have any reason to believe you're at risk, they might lock your account, like canceling your debit or credit card if you lose it. It's a solid technique that should stop you from taking any more damage until a full investigation is conducted.