So you've been beset by the Arkham Knight's forces, he's got the drop on you - even put a bullet in your stomach - and all you've got in return is a list of names with no matches. All of the game's marketing led to the moment you'd be unmasking this character, and after many hours or buildup and a particularly gruelling tank battle (complete with tank stealth) you drag his broken body out the wreckage, and proceed to take his helmet off. What happens though? He randomly turns into the Joker. With Bruce suffering sporadic illusions at this point, he instead backs away from the changed body lying in front of him and... calls Alfred?! He then mentions the AK has 'gone' despite him being right in front of him (or is he?) and the game kicks you back into open-world gameplay, with a generic "Stop Scarecrow" prompt. It's baffling. Perhaps entirely the point, but this scene would've benefitted from ANY supplementary dialogue from Alfred, Lucius or an inner monologue from Bruce. We're left wondering how much of the battle was real, how the Knight got away, why he didn't attack Bruce during such a potentially delirious state. Instead you're forced to chase after Scarecrow and hope for the best (to which after you eventually catch up with and best the Knight, Bruce makes another random phone call and he disappears again), but the crushing feeling of pure WTF-style astonishment that is this scene plays out with nowhere near the right execution to make it effective.