20 Most Embarrassing Video Game Moments Since 2000
4. The 2011 PlayStation Network Hack
The Internet being the Internet, there are times when Xbox Live and PSN will go down for a couple hours with no explanation. It's an annoyance that all users have come to accept, albeit still complain about. But there's never been a worse outage for a console online service than the 2011 PSN hack.
Back in April 2011, PlayStation Network was hacked by an outside source. It would take Sony a couple of days before completely shutting down the service to deal with the attack, and would take yet another week before even notifying users of the breach. At first, users were greeted with a sign that simply said PSN was "undergoing maintenance," and that it would be a few days before things were back to normal.
Nearly a week after the breach, Sony finally notified users they had been hacked, and couldn't rule out that personal information had been compromised. It would later come out that the information of nearly 77 million accounts had been compromised.
Because of the large scale of the attack and the amount of information compromised, Sony was under intense scrutiny from not only fans but governments from multiple countries as well. The U.K would end up charging Sony £250,000 for allowing users and their information to be put under such risk, and Sony would even have to testify to the US Congress, which they eventually did in a written letter.
After nearly a month of being shut down, PSN was finally brought back online near the middle of May. Fans were given free games, free memberships and more for the outage, but nothing will make people forget one of the biggest data breaches in history.