9 Crucial Ways Microsoft Can Save The Xbox One At E3 2017
7. Confirm The 'Digital Refund' Rumours
As mentioned in my list on leaked E3 details, this will be huge, provided it's true. Paired with the fact you can play your past generation's library for free, the twin-prong to that consumer-friendly messaging is that any game bought digitally is viable for a full refund.
The rumoured policy directly mirrors Steam's, being you're allowed up to two hours play-time across a 14 day window to claim the refund, as after that, Microsoft go with the assumption you'd rather keep it. In short, this has been a LONG time coming, and although it'll be another nail in the physical media coffin, consumers have worried about purchasing digital products for fear of being 'stuck with them' for years, yet this goes a small way to remedying that.
Still, if Microsoft go one further and find some way to let us 'trade' digital purchases of completed games at a discount rate to one another, consider Sony immediately on the back foot.