A glaringly huge error with the original trilogy was in the modelling of your Commander Shepard, in that even if you opted to take as long as you wanted framing every cheek bone and pockmark, your Shep would never look as 'real' as the box art version - purely down to the fact he was the only one scanned in from a real actor. The person in question is one Mark Vanderloo, brought in assumedly for the PR campaigns as it's a bit hard to sell a game without a face. However, as Mass Effect 3 started telling a more linear story character-wise with regards to Shepard's inner torment, alongside the fact plenty people gave up on their custom Sheps and chose the 'official' model anyway at the start of ME 2, either the overall rendering tech needs to be perfected regardless of your options, or we just need a dedicated render model that'll let our actions define the character instead.
